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These Terms & Conditions govern all bookings made through MAS Travels and Tours LLC ("MAS Travels", "we", "our", or "us"). By making a reservation through our website, office, telephone, email, WhatsApp, or any other booking channel, you agree to these Terms & Conditions.
A booking is confirmed only after:
Submitting a booking request does not guarantee confirmation.
All prices are subject to:
Prices are not guaranteed until payment is successfully processed and booking is confirmed.
We accept approved payment methods including major credit cards, debit cards, bank transfers, and other available payment options.
Your payment authorizes MAS Travels to process your booking with our travel partners and suppliers.
Some suppliers may require full payment immediately, while others may allow partial payment or payment at the property.
Hotel star ratings are provided by local authorities or suppliers and may differ between countries.
Hotel facilities, room sizes, amenities, breakfast, views, and services are controlled solely by the hotel.
Special requests such as:
cannot be guaranteed unless confirmed directly by the hotel.
Airline schedules, baggage allowances, seating, meals, and flight changes are governed by the airline.
MAS Travels acts only as a booking agent and is not responsible for:
Passengers are responsible for arriving at the airport on time and complying with airline policies.
Tour itineraries may change due to:
Unused portions of tours are generally non-refundable unless approved by the supplier.
Customers must provide accurate:
Delays exceeding the supplier's waiting policy may incur additional charges.
No-shows are generally non-refundable.
Package inclusions are limited to those specifically listed in your booking confirmation.
Unless stated otherwise, packages do not include:
Visa approval is solely at the discretion of the relevant embassy or government authority.
MAS Travels does not guarantee visa approval and is not responsible for losses arising from visa refusals or delays.
Visa service fees are generally non-refundable once processing has begun.
We strongly recommend that every traveler purchase comprehensive travel insurance covering:
Customers are responsible for:
Any costs arising from incorrect information provided by the customer are the customer's responsibility.
Any modification after confirmation is subject to:
Some bookings cannot be modified.
Cancellation policies vary depending on the supplier.
Refund eligibility depends on:
Processing refunds may take between 7 and 45 business days depending on banks and suppliers.
Service fees, payment processing fees, and non-refundable supplier charges may be deducted.
MAS Travels shall not be liable for delays, cancellations, losses, or additional expenses caused by circumstances beyond our control, including:
Hotels, airlines, cruise operators, transfer companies, tour operators, and activity providers operate independently.
MAS Travels acts solely as an intermediary and is not responsible for the acts, omissions, negligence, or failures of third-party suppliers.
To the fullest extent permitted by law, MAS Travels' liability is limited to the amount paid for the specific booking.
We shall not be liable for indirect, incidental, consequential, or special damages, including loss of enjoyment, missed connections, lost profits, or personal expenses.
Although every effort is made to keep information accurate, descriptions, prices, photos, availability, and promotions may change without notice.
Images displayed are representative only.
MAS Travels reserves the right to:
Personal information is collected solely for processing travel bookings and providing customer service.
We do not sell customer information to third parties.
Information may be shared only with travel suppliers necessary to complete your booking.
These Terms & Conditions shall be governed by the laws of the State of New Jersey, United States.
Any disputes shall be subject to the jurisdiction of the courts located in New Jersey.
MAS Travels and Tours LLC
New Jersey, USA
Phone: +1 (856) 361-5720
Email: info@mastravelers.com
Website: https://mastravelers.com
